The BTS MCO (Management Commercial Opérationnel) is a French two-year vocational programme training retail-outlet managers. The official syllabus articulates five competency blocks: developing customer relationship and consultative selling, animating and dynamising the commercial offer (merchandising, in-store events, digital local marketing), operational management (stock rotation, basket size, conversion rate, dashboards), team management (hiring, motivation, evaluation, applied labour law), and the cross-cutting CEJM block (economics, law, management). Exams: E1 general expression, E2 foreign language, E3 CEJM, E4 DRCV (oral 30 min on stage missions), E5 ADOC (3h written case study), E6 MAGE (2h30 written case on team management).

EduFiche turns your BTS MCO course handouts and stage notes into structured study sheets per competency block in 30 seconds.